The Best Outsourcing Discussions of the Week 6.14.11 | 3FORWARD

3FORWARD?s Complimentary Weekly Bulletin of Outsourcing-Related Social Media Discussions.

Identify sales trigger events, connect with industry leaders, spot trends and even chat with clients or prospects.?? For outsourcing providers, ITO?s, BPO?s, Analysts, Advisors and others ? these links are opportunities to engage your subject experts, showcase thought-leadership, link back to relevant blog posts and content and generate ideas for the future.?? Enjoy!

The undisputed facts about outsourcing, Part 3: With outsourcing demand at unprecedented levels, can new buyers get across the finish-line?

Outsourcing is a cyclical business ? when economies nose-dive,?organizations?batten down the hatches and wait for the uncertainty to clear, before making decisions that are longer-term in nature and?potentially?disruptive?to the business. Recessions drive short-term?behaviors, namely immediate cost-cutting, re-orgs and layoffs. Hence, shaking up the finance, HR and procurement functions with complex, stressful outsourcing initiatives could well detract from the short-term tactical measures to ride-out the economic misery.

4 Big Mistakes to Avoid When Moving to the Cloud

The existing technology market is being destroyed to make way for the new cloud services world. Cloud providers, leveraging virtualization, automation and their investments in infrastructure can provide a dizzying array of IT services from 30-75 percent cheaper than traditional IT providers. And they can do this using a variety of delivery models.?That makes this brave new world of cloud computing attractive especially as companies emerge from the global recession.

The ten largest IT Services Deals in May 2011

May 2011 was a good month for HP, with the vendor securing three of the five biggest IT services deals announced during the period.

5 Tips for Getting Better Results From Your IT Contractor

IT outsourcing is on the rise and for good reason. There are notable benefits associated with it such as gaining greater flexibility in meeting customer demands regionally or nationally, changing fixed costs to variable costs, extending expertise beyond internal resources, improving risk management and so on.

Why The Cloud Infrastructure Needs An Overhaul

With more than 36 percent of US companies running a significant portion of business applications in the Cloud [Mimecast survey, February 2010], clearly the adoption of Cloud computing will soon become ubiquitous. This exploitation of the Internet as the preferred means for gaining access to computing resources, as well as access to public and private data, means that Cloud computing networks will evolve.

Enterprises outsourcing one fourth of their IT processes

IDG Enterprise, a media company, has conducted a survey named ?the 2011 IT Outsourcing Survey?, that examinined different areas related to outsourcing like uses, strategies, purchase decisions, planning and so on. It also included the geographies that are witnessing more outsourcing projects.

No matter an outsourcing contract?s size, governance is an inside job

When Linda Jojo joined Energy Future Holdings Corp. as CIO in 2008, the Dallas-based electric utility was four years into a 10-year?outsourcing contract with global IT service provider Capgemini. The massive, $3.5 billion deal included many back-office functions and 100% of IT operations. ?Even the CIO had moved off,? along with 2,600 other employees, she said. On the balance sheet, the deal was a great success. The Monday after the outsourcing contract went into effect, the troubled utility?s costs decreased by 11% and its stock price soared. For the 9,000 employees working with technology, however, the gains were not so obvious.

When outsourcing call centres can offer better quality

Outsourcing used to be a dirty word associated with companies looking to cut costs at the expense of decent customer service. But a new trend is emerging, with the UAE at its centre, in which outsourcing is seen as a means of offering better quality, not worse. The global industry, which is worth US$370 billion (Dh1.35 trillion), is projected to rise to $479bn by 2016, with Jordan, Egypt and the UAE showing the highest growth rates. The UAE?s outsourcing sector is projected to increase by 10 per cent over the period, to $1.08bn by 2016 as a result of its location and diverse workforce, according to a new report by Dubai Outsource Zone and the consulting firm Frost & Sullivan.

Lessons learned in IT outsourcing

Outsourcing software development can be a great way to handle IT overload. You just have to avoid some pitfalls.

Prospects better for BPO firms

EXPECTATIONS for the outsourcing industry have been scaled down but are better compared to the more uncertain view recently offered for merchandise exports.

BPO industry ?near hires? get boost from Informatics

The information technology-business process outsourcing (IT-BPO) industry is expanding at a pace that makes other sectors of the economy absolutely green with envy. According to data from the Business Processing Association of the Philippines (BPAP), this sunshine industry is expected to bring in as much as $25 billion in revenues and provide employment to as many as 1.3 million Filipinos by 2016. But if these estimates are to be translated into hard reality that will contribute to the economy in a significant way, the communication and technical skill set of Filipinos with the potential to join the growing IT-BPO sector has to be enhanced.

IT-BPO industry exports could reach $55B in 2020

If the government can fully develop the information-technology and business-process outsourcing (IT-BPO) sector services industry, it has the potential to earn export revenues of $30 billion to $55 billion by 2020. This is according to a study made by World Bank consultant Raja Mitra, who estimates that medium-term export revenues from the sector could reach far more than the $9 billion it controlled in 2010.

ICloud: Apple?s Cumulonimbus Vision

The most surprising thing about the presentations Apple?s leaders gave at the company?s Worldwide Developers Conference earlier this month was that we actually had been told in advance about some of the news that was going to be discussed.

Cloud computing: Learning from the failures of Amazon cloud

With cloud computing getting increasing attention, startups and enterprise customers are increasingly deploying their services on AWS for their Web-scale computing infrastructure. This AWS outage has raised lots of questions in the minds of users as well as potential cloud users regarding the reliability of the cloud.

Server Virtualisation Widespread Among Enterprises, Survey Finds

A Symantec survey has revealed the current state of server and storage virtualisation among enterprises.

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